InspiHER Tech
    Published
    September 1, 2021
    Location
    Chicago, IL, United States of America
    Job Type

    Description

    TITLE:   SUPPORT SPECIALIST – WINDOWS 10

    JOB ID:  10899

    LOCATION:  Chicago, IL

    SALARY:  $45k - $58k – 2 roles; 1 Junior, 1 Senior

    STATUS:  US Citizen or Green Card Holders Only, once trained can WFH 2 days a week

    About the Client:

    Join a technology-focused transportation company that supports over 100 physical facilities within the US.  Experience, integrity and a solid track record has made this client one of the major leaders in the industry.

    About the Support Specialist – Windows 10 Position:

    As part of a small team you will help customers in person and remotely via Team Viewer with software and hardware issues.

    About the Support Specialist – Windows 10 Responsibilities:

    • Trouble-shoot Windows 10 operating systems, Active Directory, and Office 365 Admin Portal issues
    • Other responsibilities will include documenting support activities in Zendesk help desk software as well as create domain and O365 accounts for new hires

    About the Support Specialist – Windows 10 Requirements:

    • 1+ years of Help Desk experience is required
    • MS Outlook and MS Teams experience is necessary
    • Windows 10 operating systems, Active Directory, and Office 365 Admin Portal experience is needed
    • General knowledge of Microsoft 365/Office 2016 applications
    • Experience with Android and iOS phones and tablets are a plus
    • Willingness to learn Windows Remote Desktop Services, Azure AD, and Share Point technology
    • Clear verbal communication skills are absolutely necessary
    Apply
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