InspiHER Tech
    Published
    June 16, 2022
    Location
    Naperville, IL, United States of America
    Job Type

    Description

    TITLE: MS Dynamics Applications Support Engineer
    JOB ID:  11093
    LOCATION:  Naperville, IL, will consider remote for right candidate
    TRAVEL:  10% possible - North America and potentially Europe
    SALARY:  $110,000-$115,000
    STATUS:  Direct Hire (not a contract)

    About the Client:

    Join a global leader in assistive technology and work with a team that uses technology to make a difference in people’s lives.

    About the Position:

    You will provide excellent and customer-oriented support on our core systems, with a primary focus on point of sale (POS), but also our customer engagement and finance & operations solutions.  Additionally, you will support our external partners.

    About the Responsibilities: 

    • Investigate and solve escalated 2nd and 3rd line support tickets
    • Be the Subject Matter Expert (SME) for the application
    • Support New Deployments of software, including working with vendors, implementation and training.
    • Work with Business Analysis team for business process analysis, gap/fit analysis and documents results
    • Work with the business to gather requirements for functionality enhancements

    About the Requirements

    • 5+ years of experience with Microsoft Dynamic platforms Navision, Finance and Operations and Customer Engagement (CE) implementations
    • Experience upgrading / migrating MS NAV systems to Finance and Operations.
    • Strong experience with ERP implementation/development/support
    • Front and Back Office Retail/Store solution
    • Familiarity with Microsoft CRM and Power BI desired
    • BA/BS in Information Technology, Business, Finance or closely related field
    Apply
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